While Hub Care Support has only been available as a franchise since 2021, we have been perfecting our business model since 2012. It has always been our goal to revolutionise how the care sector works in the UK, and Amy was an integral part of that for a long time. Starting out as a Hub Personal Assistants (PA), before moving on to become an Operations Manager, she has an intimate knowledge of just what makes Hub Care Support so unique.

So, when we started looking for new partners to open their own offices, she leapt at the chance!

“I’ve always dreamed about owning my own care company since I started working in the industry in my 20s,” Amy told us. “It was my passion, but I didn’t really know how or where I was going to go. Once I started working as a PA for Hub Care, I knew that was it – I wanted to stay with Hub Care.”

Amy went on to help setup the new Berkshire branch, where she gained some invaluable experience of what it would be like to run her own Hub Care Support office.

“It was then I thought: I can do this. Before that, running my own company was still just a distant dream, and I never imagined it could happen this quickly. With Hub Care Support’s help, suddenly I went from ‘one day”’ to ‘today’!”

With his extensive experience in the insurance industry, Adam was keen to look at figures for the business as much as the opportunity it offered both of them in terms of quality of life, but the franchise was an easy sell. Not only is care a flourishing sector with booming demand, but one that is in desperate need of a new way of doing things.

“There are quite a mix of standards across the care industry,” Adam explained. “but Hub Care Support’s business format of well-paid, well looked after PAs means they are highly motivated and it attracts people who are passionate about care. It was so clear to both of us that this type of care is really needed in our community. Hub Care Support is not like any other care agency at all, and we knew it would take off.”

One of the biggest challenges facing anyone running a care company is finding quality staff, but not so with Hub Care Support. By recruiting Independent PAs who are treated as respected professionals rather than contract workers, and paid 80-100% more than they would through a typical agency, we can attract and retain the very best.

Amy’s prior experience with the company gave her a huge head start, of course, but the Hub Care Support franchise opportunity is designed to be open to almost anyone who has the right ambition and attitude. Our expert team has direct and extensive experience of every aspect of the care sector, as well as how our franchise is beginning to transform it, so our comprehensive training programme gives you everything you need to succeed.

Amy and Adam opened for business in April 2022 and immediately started to see referrals roll in. “We’ve been spending a lot of time marketing our business with the help of the Hub Care team, which has been invaluable, especially the website and images we can use.” Amy told us. “We’ve also spent a huge amount of time out in the community – visiting local authorities, GPs, charities, even attending local events such as fetes. It’s been endless, but the response to what we can offer has been hugely positive.”

We have great expectations of what Amy and Adam can achieve, and are confident they will make a name for themselves in their local community. We are really looking forward to working together with them to not only bring positive change to the care industry, but also to help them build a successful and rewarding new business. They are already well on their way!

“Joining the Hub Care Support franchise is the best thing we ever did. I would recommend it to anyone, but I would also say: be prepared to work hard! If you’re ready for the commitment, then it will be very rewarding. There are so many care companies out there, and it’s not easy to make sure you stand out. Hub Care Support can help you to do exactly that.”